Returns & Exchanges
At iHerb+, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy on all unworn fashion items with original tags attached. If your new look isn't a perfect fit, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Log into your iHerb+ account, navigate to your order history, and select the items you wish to return to generate a unique RMA number.
- 2.Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
