Frequently Asked Questions
Everything you need to know about your iHerb+ shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply log into your account to initiate a pre-paid return label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these to your own body measurements for the best fit.
Are the materials used in your clothing sustainable?
At iHerb+, we prioritize eco-friendly fabrics. Many of our collections feature organic cotton, recycled polyester, and ethically sourced fibers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress every step of the way.